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What To Expect When Ordering a Live Outdoor Plant Online
Very Important! Reading This Text Prior to Making Your Purchase will Head off any Misunderstandings or Future Problems, especially if you have not purchased Trees & Shrubs online in the past. If you have any questions or concerns prior to ordering please direct them to cs@TreeFarmWebstore.com, upon making your order you will receive a customer service phone number.
Commercially Grown Dormant Bare Root Plants
We do not grow any of the plants we sell on this website. We purchase Dormant Bare Root Plants from commercial growers throughout the country, which allows us to offer a wider variety of plants. This is pretty much the same thing your local retail nursery does, however they will pot the bare root plants and grow them for another season and sell them in a non-dormant state. The reason we tell you this now is to prepare you for what you will actually receive and not what you are used to seeing at your local retail nursery. There is absolutely nothing wrong with the plants that you will receive and we guarantee them to be hardy and healthy or they are replaced. The plants you receive are the bare root dormant plants from the commercial growers. The woody trees and shrubs will have no leaves and a very small amount of branches. The Perennials will look wilted or might just simply be a bulb or root. It could take until the following season for your plants to recover from the shock of shipping them to you and sometimes they do not recover and this is why we give you a (1) year Replacement Warranty. With the proper care and our help if you want it, your plants will soon look like the plants a your local retail nursery at a small fraction of the cost!
Plant Size
The plants sold on this website will vary in size and although we post an approximate shipping size in each description it is impossible to guarantee a specific size. Most of the plants sold on this website are (2) year plants, in which broad leaf or flowering trees are 2-4 feet in height and shrubs are 1-2 feet in height. Most evergreen and perennials sold here run 3-12 inches. Please note that if the description does not state an approximate shipping size then the shipping size for perennials is approximately 4-10 inches in height and the size for trees or shrubs are 6-18 inches.
Substitution Policy
Orders are filled by item number exactly as received. If a variety is sold out, we reserve the right to substitute one of equal or greater value.
Free Gift Trees
TreeFarmWebstore.com does everything possible to ensure that we have low prices on the internet. To show you how much we appreciate your business, we are offering you up to.... 10 FREE PLANTS!
***** If a variety of Free Gift Trees is Sold Out, we reserve the right to Substitute one of equal or greater value.
Order Processing
When you place an order we charge your credit card and begin processing your order immediately even if it is months before your order is shipped. This is the only way we can guarantee your shipping position when the shipping season arrives. Once your order has completed the processing stage your order is sent to packing and if plants are available your order will be packed and shipped immediately and if the plants are not available your order is placed on setback awaiting the plants. In some cases we will ship part of your order if some of the plants are available and the unavailable part of your order will be placed on setback and shipped later. If you cancel your order during processing we will charge a $5.00 cancellation fee. Once the processing phase has completed orders cannot be canceled.
Status Updates
Our website will give you automated status updates through the packing phase of your order, your order will then ship according to the schedule on our website without notice. You may at anytime request an status update by contacting us at Status@TreeFarmWebstore.com or the status request phone number we provide you with your "Processing Completed" status update.
Shipping Policies and Schedule
We Post a Shipping Schedule on this website with approximate seasonal ordering deadlines and shipping dates. Please note that this is a rough guideline only and these dates could change without notice. The schedule gives you a zone by zone shipping date range and ordering deadline, however it is always wise to check with us before you order because if it is July and we still have dormant stock available in our cooler we might ship the plant before the next shipping season. Always keep in mind that plants must be harvested and shipped in a dormant state or they will never survive and we could not offer the warranty we offer. The availability of dormant stock is the cause of most delays in receiving plants and is not intentional, so order early to insure you receive your order on time, even if the grower has a bad year with a particular variety.
Shipping Method
Due to State Restrictions and Agricultural Inspection requirements Live Plants must ship via truck to your local Post Office and your local postal carrier will deliver your plants to your home. There is NO TRACKING information available for a shipment of this type.
Warranty and Return Policy (Plants)
When you order trees from TreeFarmWebstore.com, your order is Guaranteed to arrive in a good, healthy condition or we'll replace them at no charge. Your trees will be shipped at a suitable time for planting.
Very Important! Reading This Text Prior to Making Your Purchase will Head off any Misunderstandings or Future Problems, especially if you have not purchased Trees & Shrubs online in the past. If you have any questions or concerns prior to ordering please direct them to cs@TreeFarmWebstore.com, upon making your order you will receive a customer service phone number.
Commercially Grown Dormant Bare Root Plants
We do not grow any of the plants we sell on this website. We purchase Dormant Bare Root Plants from commercial growers throughout the country, which allows us to offer a wider variety of plants. This is pretty much the same thing your local retail nursery does, however they will pot the bare root plants and grow them for another season and sell them in a non-dormant state. The reason we tell you this now is to prepare you for what you will actually receive and not what you are used to seeing at your local retail nursery. There is absolutely nothing wrong with the plants that you will receive and we guarantee them to be hardy and healthy or they are replaced. The plants you receive are the bare root dormant plants from the commercial growers. The woody trees and shrubs will have no leaves and a very small amount of branches. The Perennials will look wilted or might just simply be a bulb or root. It could take until the following season for your plants to recover from the shock of shipping them to you and sometimes they do not recover and this is why we give you a (1) year Replacement Warranty. With the proper care and our help if you want it, your plants will soon look like the plants a your local retail nursery at a small fraction of the cost!
Plant Size
The plants sold on this website will vary in size and although we post an approximate shipping size in each description it is impossible to guarantee a specific size. Most of the plants sold on this website are (2) year plants, in which broad leaf or flowering trees are 2-4 feet in height and shrubs are 1-2 feet in height. Most evergreen and perennials sold here run 3-12 inches. Please note that if the description does not state an approximate shipping size then the shipping size for perennials is approximately 4-10 inches in height and the size for trees or shrubs are 6-18 inches.
Substitution Policy
Orders are filled by item number exactly as received. If a variety is sold out, we reserve the right to substitute one of equal or greater value.
Free Gift Trees
TreeFarmWebstore.com does everything possible to ensure that we have low prices on the internet. To show you how much we appreciate your business, we are offering you up to.... 10 FREE PLANTS!
How the offer works
Shipping Fees Are Not Included and Remember, the more you buy, the more FREE PLANTS you get. Check below to see how many plants you are eligible for!Up to $40.00 of Plants - 1 Free PlantTo Find Out What FREE GIFT PLANTS You Qualify For - CLICK HERE:
$40.01 to $60.00 of Plants - 2 Free Plants
$60.01 to $80.00 of Plants - 3 Free Plants
$80.01 to $100.00 of Plants - 4 Free Plants
$100.01 to $119.99 of Plants - 6 Free Plants
$120.00 of Plants and above - 10 Free Plants
***** If a variety of Free Gift Trees is Sold Out, we reserve the right to Substitute one of equal or greater value.
Order Processing
When you place an order we charge your credit card and begin processing your order immediately even if it is months before your order is shipped. This is the only way we can guarantee your shipping position when the shipping season arrives. Once your order has completed the processing stage your order is sent to packing and if plants are available your order will be packed and shipped immediately and if the plants are not available your order is placed on setback awaiting the plants. In some cases we will ship part of your order if some of the plants are available and the unavailable part of your order will be placed on setback and shipped later. If you cancel your order during processing we will charge a $5.00 cancellation fee. Once the processing phase has completed orders cannot be canceled.
Status Updates
Our website will give you automated status updates through the packing phase of your order, your order will then ship according to the schedule on our website without notice. You may at anytime request an status update by contacting us at Status@TreeFarmWebstore.com or the status request phone number we provide you with your "Processing Completed" status update.
Shipping Policies and Schedule
We Post a Shipping Schedule on this website with approximate seasonal ordering deadlines and shipping dates. Please note that this is a rough guideline only and these dates could change without notice. The schedule gives you a zone by zone shipping date range and ordering deadline, however it is always wise to check with us before you order because if it is July and we still have dormant stock available in our cooler we might ship the plant before the next shipping season. Always keep in mind that plants must be harvested and shipped in a dormant state or they will never survive and we could not offer the warranty we offer. The availability of dormant stock is the cause of most delays in receiving plants and is not intentional, so order early to insure you receive your order on time, even if the grower has a bad year with a particular variety.
Please allow 1-2 weeks for your order to be processed and an additional 1-2 weeks for delivery. Orders for seeds begin shipping in February. We begin shipping nursery stock at the end of February to the warmest climates first. Sensitive houseplants and potted plants begin shipping in April.
The winter months are a great time to plan your garden and reserve your plants for next spring. We continue to take orders through the winter and will ship according to proper planting time and availability of the stock. We will continue to ship hard goods throughout the winter. Expect nursery stock to arrive next spring.
As a general rule, we begin shipping nursery stock in early March to the southern states and warmest climates first. As weather and climatic conditions permit, we begin shipping to other locations. We wait to ship sensitive houseplants and other greenhouse plants until after April 1 (weather permitting). Seeds begin shipping in February. If you order an item that will not be available until Fall (ex. some daylilies, iris, bulbs, etc.), you will receive written notification from us.
Keep in mind that many of our plants and trees are shipped in a dormant condition. Soak overnight in water before planting. In general, dormant items can be planted anytime your ground is not frozen. A late snow or frost will not harm a nursery stock item that is already dormant. On the other hand, these items can also be planted during warm weather--simply be sure to water well. Potted perennials can be planted outside anytime after your last frost until your ground has frozen solid for the winterShipping Method
Due to State Restrictions and Agricultural Inspection requirements Live Plants must ship via truck to your local Post Office and your local postal carrier will deliver your plants to your home. There is NO TRACKING information available for a shipment of this type.
Warranty and Return Policy (Plants)
When you order trees from TreeFarmWebstore.com, your order is Guaranteed to arrive in a good, healthy condition or we'll replace them at no charge. Your trees will be shipped at a suitable time for planting.
If any plant you purchased from us does not live, for a FREE REPLACEMENT ....Click Here For Details.
Contact
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Privacy Policy
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Warranty - Return Policy
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Planting Instructions
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Gift Certificates
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Why Bare Root?
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Shipping Fees
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All prices shown are USD